Published 2009
by Elsevier/Butterworth-Heinemann in Amsterdam, Boston .
Written in English
Edition Notes
| Statement | Tim Stapenhurst |
| Contributions | ScienceDirect (Online service) |
| Classifications | |
|---|---|
| LC Classifications | HD62.15 .S7366 2009eb |
| The Physical Object | |
| Format | [electronic resource] : |
| ID Numbers | |
| Open Library | OL27020528M |
| ISBN 10 | 0080943322 |
| ISBN 10 | 9780080943329, 9780750689052 |
| OCLC/WorldCa | 456092110 |
The Benchmarking Book is an indispensable guide to process improvement through benchmarking, providing managers, practitioners and consultants with all the information needed to carry out effective benchmarking by: The Benchmarking Book is an indispensable guide to process improvement through benchmarking, providing managers, practitioners and consultants with all the information needed to carry out effective benchmarking studies. Benchmarking - the systematic evaluation of the best of the competition - is the new buzzword in quality/product planning. This book is a synthesis of lessons learned from pioneering benchmarking companies. Paperback, pages Published September 21st by Amacom/5. Michael J. Spendolini, Ph.D. (Monarch Beach, CA) is the president of MJS Associates, a management consulting firm. He is the author of the first edition of The Benchmarking : Michael J. Spendolini.
The concept spread throughout the s, spurred by the creation of the U.S. National Quality Award in and by the publication of Xerox veteran Robert Camp’s book, Benchmarking: The Search for Industry Best Practices that Lead to Superior Performance. Eventually, he drew upon the experiences of 24 companies to develop his generic model.9/10(). Benchmarking is a powerful tool for improvement. It is one of the fastest-growing techniques for quality and performance improvement and attracts massive attention. Now, more than ever, there is Reviews: 1. The Benchmarking Network, Inc. is an international resource for business process research and metrics. We lead studies with over , process leaders in over countries. We provide benchmarking training and research to individual companies, professional and trade associations, and industry and process based groups. Benchmarking book. Read 2 reviews from the world's largest community for readers. Written by Dr. Robert Camp, universally regarded as the founding father /5.
The benchmarking book by Michael Spendolini. Published by Amacom in New York. Written in EnglishCited by: This is the first post-Egan book to look at benchmarking and KPIs (key performance indicators) in the construction industry. Benchmarking is one of the key management techniques the construction industry now needs to adopt if it is to meet challenging new efficiency and productivity targets as well as clients' demands for best value. Contracts . Benchmarking - the systematic evaluation of the best of the competition - is the new buzzword in quality/product planning. This book is a synthesis of lessons learned from pioneering benchmarking companies. This book provides the reader with inside knowledge about the application and workability of the concept of benchmarking in different industrial contexts. It takes a practical approach, including case studies in benchmarking applications from a cross-section of industry and commerce, and promotes state-of-the-art thinking and innovation through the use of benchmarking.
